Customer Experience


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Reviews For Wil-Johns Tire Empire | Average Rating:

  • by Marie B. Najar on 05/21/2022
  • Rating:5 Star Rating: Excellent
  • Costco was not able to properly remove my tires because my lug nuts and lug key were damaged. I had two nails in my passenger rear tire and Costco referred me to Tire Empire on Hylan Blvd. I was greeted instantly and told to park my car in the lot and give them my car key at the office. Not only were they able to fix my tire, but they changed all my lug nuts! Tony and the staff were amazing! Their energy is just so positive and welcoming! If you have any issues don’t hesitate to come here! They go above and beyond to assist with any concerns you should have. Some places act like they are bothered when you ask for assistance, but places like this one are so hard to find! Their prices are super great as well and you’re getting top notch services! Thank you guys again, can’t even explain my gratitude!!!
  • by Anastasia Kuznetsova on 08/19/2022
  • Rating:5 Star Rating: Excellent
  • Tony was an amazing help to me,and my partner. My tire exploded and we had pressing time matter to attend to. The shop was closing but he was kind enough to help us anyway. He was able to find us a good used tire for a very good price just in a nick of time. Highly recommend!
  • by Jimi P on 07/26/2022
  • Rating:5 Star Rating: Excellent
  • These guys have been my go to tire/rim shop for years! Always get an education, what is available, and what works best for my vehicle. Their knowledgeable, friendly, & helpful staff will take all the time you need, answer all your questions, & will even look up stuff that you may have found. All to ensure that you're 100% satisfied with your purchase and the work. If you're in the market for tires/ rims you should give these guys a try!
  • by pajdj95 on 08/18/2022
  • Rating:5 Star Rating: Excellent
  • 2nd time bringing my car to Will John's and couldn't be more happier with their service. I brought in my older car needing repairs and Tony went into great detail about how to approach the repairs. They discussed that certain repairs may cause more harm to my older car. I felt they were honest about their capabilities regarding the repairs & was able to tackle the repairs to keep my older car safer to drive. Thank You Tony and team!
  • by Jonathan Cardona on 06/09/2022
  • Rating:5 Star Rating: Excellent
  • Early this morning I got a flat omw to work. Being so early in the morning I was advised to go to Firestone. Rather then attempt a repair they wanted to charge me $310 for a new tire that wasn't even the same as my current 3. I called tired empire and within minutes the gentleman on the phone Tony had a Goodyear tire for me available for pick up in the afternoon. Upon request I brought the tire in so tire empire could take a look for themselves. I was introduced to Freddy and outstanding gentlemen with great character who took one look at my flat tire and said "I can't fix this no problem". Freddy even had me take a look at the work he did so I can aware of what was being done and just put me completely at ease. I want to thank the workers of tire empire for their professionalism and outstanding class for not only saving me well over $200, educating me on things I wasn't aware of and outstanding customer service. Thank you again I look forward to doing business with you in the future. Highly recommend tire empire!